11/05/09: Really? Seriously?

I just wrote up a ridiculously long ridiculously detailed blournal entry about the grr of the day I've had....

And then....

Just before I finished writing it up, I looked at my husband and said what about that other company your employer offers coverage through. So while I finished writing that ridiculously long ridiculously detailed blournal entry he started looking through that website for info. And about the time I finished my ridiculously long ridiculously detailed blournal entry and all that typing, he gave up on the website and called.

Yeah, they couldn't help. He needs the group number first. And he said he can't think of anyone in his department that uses that coverage vs. the Aetna coverage.

BUT.

BUT..

This made me think to myself.

Since my clinic seems to be confused - why don't I call MYSELF and see what the official answer is from the source?

So I called Cigna.

And after that ridiculously long ridiculously detailed blournal entry....I DO NOT, I repeat, I DO NOT need two years history.

So the first answer was correct.

And the lady on the phone pointed me to the actual coverage document in pdf format so I could download it and TAKE IT WITH ME TO THE NEXT dagged appointment.

Furthermore. THAT DOCUMENT...DECLARES - I must FAIL this six month weight loss program.

Literally says the word FAILURE.

Which is ALSO contradicting what they told me today. They told me today - lose all the weight you want. It's fine.

The TRUTH is, apparently...fail this program. "Learn" the correct ways of eating and get the bad ways out of your system - but ultimately, from what I read in the official policy it says that this program IS NOT supposed to be successful.

I read this somewhere else. Don't gain. Lose very little. But stay steady. That's the goal. Just maintain....

Sigh.

Games. Hate em! :drool: :drool: :drool:

GGGGRRRRRRR. I hear ya

me too, ldswims. I also have Cigna - but I think they have different coverage for different employers. I am waiting on insurance decision also. I guess they want to see how serious we are by giving us so many hoops to jump thru.