After waiting for over 3 weeks, I finally was done playing the insurance game. I am getting close to my August 25th surgery date and I decided I wasn't going to let CIGNA cause anymore sleepless nights! Last night I was so worried that it wasn't going to be approved, I couldn't sleep! I mean why else would it take so long.

So this morning tired and cranky I decided to call them and tell them I wanted answers. I spoke to two different upper management people telling them that by the end of the day today I should have my answer (just like two of the customer service people told me. I guess they weren't suppose to tell me that.) I also had to threaten for my husband to contact his company's benefits department and get them involved if I didn't get answers. He works for a huge government company in Florida. I asked her if we needed to do that. At 9:45am I got off the phone. I called them back at 1:00pm, to see what had been done. I found out......

I WAS APPROVED!

She told me that it was approved by 10:30am and that the paperwork was sent out in the mail today. I guess I had to show them how much this meant to me! I am excited to join the this special group and I can't wait to see the results! I am looking forward to my journey!

Edited August 9, 200818 yr by slimteacherin08
fix up

Congrats! That's taking the bull by the horns! Keep that kind of determination and nothing will stand between you and your goal!

Brad

I know! I felt very empowered today! :biggrin2: I feel like a new me today.

congratulations! Pretty soon everybody will want to bring an apple to the teacher!

Congratulations Teach!!! That is awesome. I feel for the way you guys in the states have to get approval for this surgery and the hoops you have to jump through!!

Congratulations on your approval. That is the first step in your new journey. Good Luck!