Confused

[Nmelo723 24]

So my surgeon told me that my insurance takes a month to approve. He booked my surgery for July 19th. This was on June 13th, I called my insurance a couple of days ago and they told me they had not received anything. I called and kind of beat around the bush and asked if I should start my preop diet regardless of me knowing whether or not I was going to get approved (LOL- I didn't want to come off as a pain). The lady said yes & that was that. I've been checking online and they still haven't received anything from my surgeon. If it takes a month for approval, what's the deal. I'm losing it honestly. I might have no other choice but to call. Then again, for some reason I feel at ease. Maybe the surgeon has dealt with my insurance this way... and gets a quick approval all the time?
HW: 251 -1/25/17
CW: 244 -6/13/2017
GW: 130
Tentative surgery date: 7/19/17

[Nmelo723 24]

...



HW: 251 -1/25/17
CW: 238 -6/27/2017
GW: 140
Tentative surgery date: 7/19/17

[Sadiebug 206]

I'd say call your surgeon's office and specifically ask when they will be submitting the paperwork to insurance - they should be able to answer that pretty easily. My insurance has 15 days to respond (and they actually responded in about 9 days) so maybe yours is similar. It's possible the "month" timeframe included the time for the surgeon's office to submit and for insurance to respond. But the only way to know for sure is to call and ask. I hated calling and bugging my surgeon's office because I didn't want to be "that patient" but in hindsight I realize I could have saved myself a LOT of stress by just asking a few simple questions.

[Nmelo723 24]

I should of gotten on this sooner. I actually called my insurance again today. To avoid being a hassle to my surgeons assistant. Once again insurance said they hadn't received anything. I called the assistant and left her a voicemAil voicing my concerns. If she doesn't call back tomorrow morning I'll be calling again. I'm definitely worried now more than ever. Surgery is exactly 2 weeks away



HW: 251 -1/25/17
CW: 238 -6/27/2017
GW: 140
Tentative surgery date: 7/19/17

[Nmelo723 24]

@sadiebug

HW: 251 -1/25/17

CW: 238 -6/27/2017

GW: 140

Tentative surgery date: 7/19/17

[mjfx2 31]

[mention=300587]sadiebug[/mention]
HW: 251 -1/25/17
CW: 238 -6/27/2017
GW: 140
Tentative surgery date: 7/19/17

I called my insurance company to check if I was approved and was also told nothing was submitted ... then I checked in with the Dr's office assistant and she re assured me it was submitted but the costumer service can't see it because it goes through the pre-approval dept

[PhillyEagles 29]

I would be so freaking frustrated. I can't imagine how you feel. Just stick with the diet incase it really is going through though

[jenzds75 15]

Same thing happened to me. Ins said they had no record. However, I got a letter in the mail & Dr office called me with approval that next Monday.

[Nmelo723 24]

I called my insurance company to check if I was approved and was also told nothing was submitted ... then I checked in with the Dr's office assistant and she re assured me it was submitted but the costumer service can't see it because it goes through the pre-approval dept

Omg, this makes me feeel sooooo much better. It's funny you say that because when I called insurance one lady transferred me over to the preauth department. But they told me they couldn't help since it was a providers only line. I called my drs surgeon again yesterday but no answer, again. Hopefully I can get some answers Monday or on my preop appt on Tuesday.



HW: 251 -1/25/17
CW: 238 -6/27/2017
GW: 140
Tentative surgery date: 7/19/17

[Nmelo723 24]

I would be so freaking frustrated. I can't imagine how you feel. Just stick with the diet incase it really is going through though

I am very frustrated but I've had a positive feeling ever since DR told me they'd submit to insurance on my last appt. Thanks to the recent comments; I feel much better honestly.



HW: 251 -1/25/17
CW: 238 -6/27/2017
GW: 140
Tentative surgery date: 7/19/17

[Nmelo723 24]

Update: had my preop visit with my surgeon yesterday, was informed they had submitted and I was pending. Billing coordinator believes it's a matter of a free days until they receive an approval or denial. I have good feelings about it all. Surgery is still in place for July 19th. Fingers crossed 🤞🏻



HW: 251 -1/25/17
CW: 235 -7/10/2017
GW: 140
Tentative surgery date: 7/19/17

[Nmelo723 24]

Update: Surgery was approved!! You all were right️️️ thank you so much



HW: 251 -1/25/17
CW: 235 -7/11/2017
GW: 140
Surgery Weight:
Surgery date: 7/19/17

[Keenikwe 82]

Woohoo!! Congrats!