Frustrated with surgeon's office....
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Well today I called to check status and not even 24 hours later the insurance had approved the surgery now I'm waiting for the office to let me know if is gonna be June 10 or June 3 since that's what
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I feel it's the doctor's responsibility to know how their staff works... The first two surgeons I had consultations with I decided not to go with due to the interaction with the office staff... This i
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In most offices the doctor is just another coworker. You want your message left with the office manager. Sent from my iPhone using the BariatricPal App
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I am beyond annoyed and frustrated with my surgeon's office , I saw them last Thursday and was told they would submit everything either Friday or Saturday well I called the insurance Monday, Tuesday and Wednesday and each time I was told they didn't receive anything I keep calling the office and they either say the case manager is in a meeting or out of the office well they finally called me back yesterday and said she submitted Wednesday night I was like ok I'll call to check Friday and guess what today insurance told me they have not received anything and that they usually see it in the system within an hour of receiving anything, so wth is going on??! why do they schedule my surgery and pre op appointment if they can't do their damn job, I know is not the doctors fault but this people are so inconsiderate I'm 3 weeks from what they scheduled and don't need this added stress ugh...
Rant over . . .
Sent from my SAMSUNG-SM-G935A using the BariatricPal App