So I'm about to turn in my paperwork to Cigna. Just have one appointment to go to and that's nutrition. I will have everything ready to go right after the appointment, which is Tuesday. How long will it take to get your approval?

Edited March 11, 201610 yr by lat72

I think they have up to 30 days but I believe most get a response in 1 or 2 weeks. I actually got move in less than 24 business hours (submitted on a Friday at noon and surgeons office called me the following Monday morning). Just be sure you have EVERYTHING including letter of recommendation from PCP or doctor other than the surgeon (this was the last thing I was missing when I thought we were ready to submit).

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I also have Cigna. They say 15 business days. Double & Triple check your dietician and physical therapy dates. Cigna originally told me 3 months of appointments then denied my surgery. The reason they gave was because I didn't have 89+ days of nutrition & PT counseling . Well, we all thought that 3 months met the requirement but they are very firm on that 89+ days. My doctors got me right in and resubmitted immediately . I received go ahead within the 15 days. Very picky, it cost them extra appointments. Good Luck.