So I finally finished every requirement I needed for my insurance but my case manager at the baratric center is trying to make me do all these unrequired things I'm so upset right now. My paperwork should already b submitted to my insurance company. Smh!!!

One reason I love this forum ... is no fear of asking a silly question ...

So here goes ...

What does SMH mean?

One reason I love this forum ... is no fear of asking a silly question ...

So here goes ...

What does SMH mean?

Shaking my head

There are many loops through this process stay positive and dont take No for an answer

If you don't mind me asking....what kind of things is the case manager making you do?? I'm having major anxiety lately over the approval process.

Well he wanted me to do a 6 month supervised diet which my insurance company doesn't require and the 5 yr documentation that I've been overweight that Long both of those things r time consuming but I got him to send in for the approval so now we wait ????????

Yeah, I feel you. I qualified and was passed on by the final "requirement" of my program, and so the next step was filing the pre-auth. But the coordinator who does that has been dragging her heels. She repeatedly tells me that she's filing by the end of the day and then doesn't do it. Meanwhile, she messages me (via the online message system my provider has) and suggests that I be doing things I'm already doing -- "Well, you should start substituting a Protein shake for a meal or two a day..." Me: "Been doing that for two months. It's documented in my chart." Her: "You should be starting to do a little exercise." Me: "Been doing that for over a month. It's documented in my chart." Her: "You should look into getting your Vitamin supplies." Me: "Been taking those for over two months..." Her: "You need to lose 20-30 pounds before surgery." Me: "That's documented in my chart, too."

Wednesday she messaged and told me that they were *really* filing this time, and sending it on to the surgical scheduling coordinator. My insurer just told me on the phone that nope, no pre-auth filed. *grumble*

Yeah, I feel you. I qualified and was passed on by the final "requirement" of my program, and so the next step was filing the pre-auth. But the coordinator who does that has been dragging her heels. She repeatedly tells me that she's filing by the end of the day and then doesn't do it. Meanwhile, she messages me (via the online message system my provider has) and suggests that I be doing things I'm already doing -- "Well, you should start substituting a Protein shake for a meal or two a day..." Me: "Been doing that for two months. It's documented in my chart." Her: "You should be starting to do a little exercise." Me: "Been doing that for over a month. It's documented in my chart." Her: "You should look into getting your Vitamin supplies." Me: "Been taking those for over two months..." Her: "You need to lose 20-30 pounds before surgery." Me: "That's documented in my chart, too."

Wednesday she messaged and told me that they were *really* filing this time, and sending it on to the surgical scheduling coordinator. My insurer just told me on the phone that nope, no pre-auth filed. *grumble*

Oh man I'm sorry trinn hope everything works out for u