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FEELING BAD

Hey everybody so I have to vent to somebody I figured it sould be you guys... okay I have Aetna insurance I started my process in February when the processing lady said everything was good all I had to do was go to my nutritionists for 4 month do my psychology eval and havey my blood work and personally done so I finish my nutrition class did my psych eval and pe/blood work all I had left to do was the consult got a call today saying that my insurance will not cover the surgery thank god I have a secondary insurance through the state crossing my fingers smh what do I do?

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  • TWEETYY_0319
    TWEETYY_0319

    THANKS SO MUCH IT JUST BROKE MY HEART, BUT ONE OF THE PATIENT NAVIGATOR SAID SHE WILL DO ALL THAT SHE CAN TO HELP ME. ITS JUST BEEN A LONG 5 MONTHS, AND I HOPE THAT YOUR FRIEND HAS A GOOD OUTCOME WHE

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So sorry to hear about that. My friend had the same issue. Got all the way through the program, and was just waiting for the surgical consult when they contacted her about an insurance issue. She's still trying to get it straightened out. But she is of course, like you, justifiably devastated.

Sure hope your secondary comes through. Good luck!

  • Author

THANKS SO MUCH IT JUST BROKE MY HEART, BUT ONE OF THE PATIENT NAVIGATOR SAID SHE WILL DO ALL THAT SHE CAN TO HELP ME. ITS JUST BEEN A LONG 5 MONTHS, AND I HOPE THAT YOUR FRIEND HAS A GOOD OUTCOME WHEN DID SHE START HER PROCESS ?

The program took nearly a year and she didn't find out until very nearly the end. The good news is that she won't have to redo the program, she'll get to keep her place. Just has to get the insurance straightened out. I feel for both of you!

@TWEETYY_0319 Hi, did Aetna tell you why they will not cover the surgery? I also have Aetna and I am hoping I don't have the same issue

  • Author

My coordinator told me it was my employer. They chose not to cover certain types of procedures Idk :(

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