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After surgery care? Need your input!

First of all, I am sorry for the probably long rant about to happen.

So I'm having some issues about the after care I am receiving from my surgeons office (AND the hospital I went to). I'm not sure if these happened to others and would love your feedback.

So first off, I had my surgery exactly two weeks ago. The bariatric place I went to (I won't name names at this time) were amazing for the 6 months leading up to my surgery. Always answering questions and keeping up closely with my process.

After my surgery, everything changed. The hospital experience was fantastic but I soon as I went home I had problems. Three two days after being home I got very bad diarrhea and tried to contact them. They closed early that day so I called both locations triages and left messages. I was worried that if no one called then I would have to go to the emergency room that weekend. I was unaware that my mother called as well (she was really scared). I get a call back from my surgeon saying that I can't call that much. That if I keep calling to cry wolf I wouldn't get the care I needed. That 3 times in an hour was excessive (two from me, one from my mother) and that he had other people to take care of. He then told me I was fine and to call back on Monday if I was still feeling bad. He said you can always call out number because there is a nurse on call 24/7. This was something I was NEVER informed about. It wasn't just what he said that made me upset, but his angry tone as well. He knows I suffer from anxiety and agoraphobia and was worried. I also suffer from depression and PTSD.

I literally cried for two days with no sleep. I didn't trust them anymore. Any weird pains I had or sickness I would not report. I do not trust him anymore. I also never received another call from him to check to see if I had gotten better.

Furthermore, I only received my first follow up call TODAY. It was from the bariatric coordinator with the hospital. It was maybe a five minute conversation about fluids and Protein. I feel like they, and the hospital, should have called a few days after to check up. Am I crazy? This transformation ( at least for me) was half physical half psychological. I feel like they didn't address any of it.

What were your experiences with your doctor after surgery?

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  • My first f/u was at 2 weeks. However my doctor schedules an actual f/u appointment. Not calling you for 2 weeks as a follow up is not uncommon. Especially since they actually had updates with the sick

  • ladycook9713
    ladycook9713

    Every place is different. There is no "standard". This is just how my surgeon's office and this particular surgery center worked. If they didn't tell you it was going to happen then it shouldn't have

  • Some of your concerns sound like they may be a result of your mental health issues. The bariatric program is not a mental health program. I have also noticed that the surgery can sometimes throw peop

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While you may have overreacted, I'm sure many people would have done the same if they had been given the same info you had about constipation and keeping hydrated. Diarrhea strips your body of hydration. I can understand that being scary. And you are justified in your reaction to the doctors comments. What he said was harsh and uncalled for. Some doctors just have lousy bedside manners and I've learned after having a child, that many of them really don't like being bothered during their off time.

I'm sorry you had a negative experience. If it's still bothering you, I would recommend giving feedback to the office manager at the bariatric practice. It may not going anywhere, but it might. Follow up care is important, so don't let that experience discourage you from continuing with it. Best of luck!

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