One Surgery or Two?
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So I had a consult with my surgeon on Monday who told me we should go ahead and convert to the RNY. He told me we could do the surgery all at once, remove the band and do the bypass.
Today I get a call from his billing office saying that they cannot submit for the band removal and conversion to be done at the same time and I would need to have two separate surgeries. This surprised me and when I questioned them they did not really seem to have a good reason as to why.
So I called up Anthem BCBS (California) and asked them if for a bariatric conversion they require two separate surgeries and they told me 'No'. She even checked with her supervisor and told me they said 'No'.
I call back my surgeon's office and tell them I spoke with insurance and they do not have any policy against doing the removal of the band and conversion to RNY at the same time. She claims it is what some Director at Anthem told their office and that they have been denying their requests for the surgeries at the same time for other patients.
I don't know about you guys but I call B.S. If it's not in my insurance policy and I meet all the requirements for the conversion then why would they deny it? So she tells me I can either submit for approval for the two surgeries now or go get the Psych, NUT and PCP referral done now and submit for the one surgery later. I put everything on hold and am going to have them submit a request for the single surgery. I do NOT want to have to go through two surgeries. I mean, I will if that's what I have to do but I really just feel like they are trying to milk my insurance. I even called another bariatric surgeon's office in the same town and they said that it was at the surgeon's discretion and they do it either way depending on the patient.
What do you guys think? Am I being jerked around? Did you have to go through two surgeries or one? Did you have any trouble getting approved for the band to RNY conversion??