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so where do I start?

I completed my 6 month NUT visits and just was approved. My surgery date was set for tomorrow Sept 16. I cancelled it! The drs office I was dealing with have been giving me a headache! They would get rude on the phone, not return my calls, or emails and I finally said enough is enough! I don't feel comfortable getting cut open by their dr b/c of their nasty attitudes. The lady I have been dealing with told me my surgery was approved weeks ago. I knew this wasn't true b/c my insurance hadn't sent me anything andnI called and asked them. I called her back and told her this because I didn't want to get stuck with a $20,000 bill! She tells me that she has a reference # and she is not sure why I am calling blah blah blah.. I call my insurance company back and they assured me it HAD NOT been approved.. after calling back and explaining this.. yet again and her getting nasty yet again, I had my insurance company call them. The lady from the insurance company calls me back and explains they only had the overnight stay at the hospital approved, not the surgery! She says the lady even got nasty with her! Another week goes by and finally they have submitted my paperwork.. I was on vacation dealing with this nonsense, trying to enjoy myself, and doing the disgusting pre-op diet. I decided on Tuesday to just cancel the darn surgery and to find a new surgeon. I am so angry and upset because I already had the time scheduled to be off and at my job I am heavily dependent on and it's hard to get time off of work. I was SO close, but like I said earlier I wouldn't have felt comfortable letting this surgeon perform my surgery knowing how his staff is.. this is so hard because my husband is the ONLY one that knows I will be having surgery because my family does not think I should have it. ... this sucks!

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JourneyToLife and italian-girl I am most definitely moving on. I didn't have a chance to contact anyone today. But I will do so tomorrow.

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