I had my pre op appts yesterday, nut, internist, psych... the office staff are rude, specific one of them, the insurance coordinator lady is on vacations....my papers and tests no filed in my record....well, honestly I don't know what to do, the doctors are great, but grrrrrr these girls damn....If I ask anything they can't answer or help me....Ok, if I had all my preop tests done, just the dr is waiting for my endoscopy results to send my papers to insurance, maybe I need the gallbladder out, I need any other documents to help with my approval? Thank s!

I say be a polite nag and stay on top of your case. Call to make sure things are done ahead of time. I had to remind and prompt the girls on my paperwork. I am self pay and I moved things quickly, but I had to make sure they did everything, a check list, to be sure that there would be no delays. Don't wait for them to "get back to you", if someone doesn't call to prompt you for the next needed thing, call and find out what it is.

I say be a polite nag and stay on top of your case. Call to make sure things are done ahead of time. I had to remind and prompt the girls on my paperwork. I am self pay and I moved things quickly' date=' but I had to make sure they did everything, a check list, to be sure that there would be no delays. Don't wait for them to "get back to you", if someone doesn't call to prompt you for the next needed thing, call and find out what it is.[/quote']

Thanks!

I had my pre op appts yesterday' date=' nut, internist, psych... the office staff are rude, specific one of them, the insurance coordinator lady is on vacations....my papers and tests no filed in my record....well, honestly I don't know what to do, the doctors are great, but grrrrrr these girls damn....If I ask anything they can't answer or help me....Ok, if I had all my preop tests done, just the dr is waiting for my endoscopy results to send my papers to insurance, maybe I need the gallbladder out, I need any other documents to help with my approval? Thank s![/quote']

Omg what a nightmare babes !!!!

GET A LAWYER !

I'm serious .

The Rude disrespectful Staff should be Fired That is ridiculous treating you so poorly !!!!

Sorry you experience hurtful behavior :'((