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Insurance Gurus...please Help

Hello everyone! I recently finished up most my clearances for BCBS of DE...I just have one nutrition class left in May.

Immediately following my 5th nutrition class I stopped to speak with the nurse to discuss a possible surgery date. At this time, I was informed that my insurance company still views the sleeve as a two part procedure; therefore, they require a BMI of 50 or higher. My BMI is 38.

I'm not really sure why it took five months for someone to share this information with me, but I am absolutely livid! I have HBP, Type II diabetes and (discovered during one of my clearances) sleep apnea. In addition to these issues, yesterday, the cardiologist (another clearance) informed me that I have a slight heart murmur.

Has anyone else ever run into a situation like mine? Were you able to get approved? What did you do??? I'm so desperate. My PCP isn't concerned. He is sure that I will get approved & he plans to fight for me. I don't know what to do.

Nonetheless, if all else fails, I have a backup plan...

My company's open enrollment begins on May 2nd. I could change to Aetna at this time. My new insurance would be effective on July 1. Aetna requires six additional nutrition classes, but that won't be too difficult. It would just push my time frame back. Does anyone know if there is a waiting period if you switch companies? I'm a teacher & I would like to have my surgery over the summer. I wanted to have it in June. :( Any assistance would be greatly appreciated.

Addition vent---The only issue, at this point, is the BMI requirement. I have been very proactive in trying to find out what I can do to get around this road block. The surgeon is wonderful, but his office staff is horrible. He is the one who suggested the sleeve in the first place. I went into his office to discuss Lap Band, and I have since realized that this is not an option. He suggested the sleeve b/c I have to take anti-inflammatory medication for my ankle & back (from a bad car accident).

I asked if it was possible to speak with the surgeon or receive a call back. The office manager refused to let me speak with him & insisted that I would not be approved. I'm sorry, but this is not her call. BCBS of DE told me that they base their decisions on a case by case scenerio. (Just an fyi of how rude the office manager is--there are three surgeons in the office & she also tried to convince me that the female surgeon was my surgeon. I have never met her, but I have met both of the males.) She was absolutely horrible. Anyway, I waited two days & still had not received a call from my surgeon so I called back. She never sent him the message...Smh!!! I'm sorry, when you are stressed or sick, you don't need the office staff making matters worse!!! The nerve of her! I will be reporting her next week...

So sorry for overloading you with so much information...I'm so stressed out right now. :'(

Little bits

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  • ProudGrammy
    ProudGrammy

    Hi littlebits, I don't think anyone should ever settle in life. No way, no how. You deserve the best, i do understand your frustration, but please don't give in. You know what you want, the slee

  • Bubbaloo10
    Bubbaloo10

    I just had my surgery on April 16. Here's what they told me prior to approval. BMI must be at least 35 with co-morbidities (HBP, Diabetes, Respiratory problems) or 40 without co-morbidities. Here's so

  • Hi littlebits, I am in the same boat as you. Ok originally I had planned on having surgery from dr Garcia in Tijuanna. But, then I thought I have insurance and my Bmi is 37.5-38 so my insurance stat

Featured Replies

  • Author

I got my date! It's June 19th!!!

Little Bits

  • Author
So great to hear you're approved!

Thank you so much for your guidance throughout this process!!! How are you feeling?

Little Bits

  • Author

Congratulations little bits. I go see my surgeon on June 4 and hopefully they will submit after that due to my sleep study shows I have sleep apnea and I'm now on a freakin CPAP.

Thank you! Everything will be work out for you. I ended up having sleep apnea. It has been hard adjusting to that CPAP machine. :( Hoping that the surgery will help...

Little Bits

Thank you so much for your guidance throughout this process!!! How are you feeling?

Little Bits

I'm feeling pretty good, but they're keeping me in the hospital until I can pass gas. So I walk walk walk rest rest rest rest sip sip sip sip over and over. Wanna go home!

So glad u got approved!!!

  • Author

Thank you!!!

Little Bits

I got my approval today.

Little Bits

Ahhhhh Man

i'm so very happy for you. You had a long wait and a bunch of hurdles to jump. WooHoo. Doing the happy dance :rolleyes:

Good luck. June 19 will be here you know it.

WooHoo again ;)

your friend

kathy

  • Author

Thank you so much Kathy! I can't wait to be on the other side. Thanks for all of the advice & encouragement! It was definitely a rocky road!

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