After doing everything that the Naval San Diego hospital required of me back in December, they approved me for surgery, then they came back and said "we are behind on scheduling and do not know when we will be able to actually give you a surgery date". Talk about a slap in the face. Well yesterday, I sat down and wrote a three page complaint letter to patient relations and to my surprise I received a call this morning from the head of the Bariatric surgery department and I now have a surgery date of February 29th. I am so relieved to finally have a date but I can't believe that it took a complaint letter to get it. Has anyone else ever experienced this?
After doing everything that the Naval San Diego hospital required of me back in December, they approved me for surgery, then they came back and said "we are behind on scheduling and do not know when we will be able to actually give you a surgery date". Talk about a slap in the face. Well yesterday, I sat down and wrote a three page complaint letter to patient relations and to my surprise I received a call this morning from the head of the Bariatric surgery department and I now have a surgery date of February 29th. I am so relieved to finally have a date but I can't believe that it took a complaint letter to get it. Has anyone else ever experienced this?