First Post...and Very Frustrated With Uhc
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Hey yall, I've been lurking for a while (and even have the iphone app) and finally decided to join up and make myself known. So hi, I'm Lea.
My application packet was submitted to UHC about 2 weeks ago and I'm already sensing trouble. I got a call from Optimum Health today, apparently they are contracted by UHC to handle all things bariatric, at least for my plan (choice plus). I returned the call and they didn't seem very organized, they asked if I was calling for benefit information...no, I'm returning your call. They proceeded to ask me all of the questions I had answered and were part of my application packet. We also discussed the requirements, which were COMPLETELY different from what UHC told me when I called initially - first, no supervised diet was required but a psych eval was, but now no psych eval required but a supervised diet IS. And guess which I don't have. The kicker - a nurse will review the information provided and call me in a MONTH. head, meet desk.
I guess I'm hoping for a miracle at this point and that they'll let me slide. Unlikely, I know. But a girl can hope. I submitted a partial food diary from the daily plate, but the 8 months I tracked food/exercise/weight/BMI has mysteriously disappeared since the daily plate and livestrong merged. I also didn't save my weight watcher documents from when I participated in college.
My PCP won't do a supervised diet for me because she knows what it's for, she also refused to write a letter of medical necessity because she has a personal bias against WLS. She told me the only supervised diet she would do for this would be to make me eat the post-surgery diet and portions for six months which I'm not sure I could live like that with a normal sized stomach.
Sorry to vent in my very first post! I'm just already feeling the looming frustration and discouragement. I first saw my surgeon in late 2011, but do do job changes, subsequent layoffs and no insurance for a while, had to postpone everything. I've had a lot of negative things happen recently and am just ready for some positive.
Pessimism aside, glad to meet you all!
Lea