So my insurance sent over approval Thursday morning and I got an email at 3:50pm Thursday saying that I was approved and they were forwarding my chart to the scheduler....the scheduler decided to call me right before they flipped the phones over to the answering service and she says "I won't be in tomorrow so if I dont talk to you today I'll call you Monday...by the way the dr. is booked up to June 26th at the main hospital, now he is adding a new surgeon on June 1st so I could talk to him to get you in an earlier date because of that..."
So of course i can't call her back since its now with the answering service. But that irritates the $*it out of me. I've emailed my irritation with the case work and asked her to call me in the morning because I shouldnt have to wait until Monday to schedule the surgery.....
So my insurance sent over approval Thursday morning and I got an email at 3:50pm Thursday saying that I was approved and they were forwarding my chart to the scheduler....the scheduler decided to call me right before they flipped the phones over to the answering service and she says "I won't be in tomorrow so if I dont talk to you today I'll call you Monday...by the way the dr. is booked up to June 26th at the main hospital, now he is adding a new surgeon on June 1st so I could talk to him to get you in an earlier date because of that..."
So of course i can't call her back since its now with the answering service. But that irritates the $*it out of me. I've emailed my irritation with the case work and asked her to call me in the morning because I shouldnt have to wait until Monday to schedule the surgery.....
arrrrggggg