I'm new to this forum. My surgery is scheduled for June 5, I really like my surgeon but his office staff is terrible. They never know where any of my stuff is, like my labs or EKG. They're rude, especially one woman in particular...she never listens to what I ask her, and she's hung up on me while I was talking before. The surgeon has a main office in San Antonio but they travel to like 8 other offices, I think that's why they're so disorganized. They want me to do my preop labs that I just did a few weeks ago, my tricare won't pay for the same tests less than a month later. I'm getting really frustrated and I almost don't even want to do this anymore. I quit smoking, I've done everything right, and I've hand delivered everything to their office so far (which is 2 hrs from where I live) HELP! I can't switch surgeons, my husband is getting out of the army and I have to have it done before my benefits are gone!!! Just needing some words of encouragement right now!!!!