Epic fail by ins. Co

So. I called and finally got ahold of the scheduling coordinator and she told me that the insurance company hadn't sent them the approval letter. I have it. My doctor has it. My cousin's wife's sister's pet ferret has it, but they don't have it. *argh!* So I call the insurance company - they said there was an issue with their letter generation system and it didn't get sent to the surgeon's office *flail* So they're going to mail it to them tomorrow as they can't fax a letter that hasn't been generated yet - makes sense but doesn't make sense haha. I asked them to fax them my copy or my doctor's copy but they said they couldn't do that (mine's at home and I'm at work). So they apologized for the SNAFU and gave me the approval code and info and told me to give that to the surgeon's office along with their direct line and to have the surgeon's office call them. So I faxed all of that over to the surgeon's office and now I'm just waiting to hear whether or not that will suffice - if it will, she MAY be able to get me in for my consult on May 21st instead of in 4 months! :thumbup::thumbup::sad::thumbup:

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