Whew! Breakthrough!

Yeah!

After talking to the Dr's office Monday and finding out they still had not received the letter from the insurance company, Tuesday I called again, and they told me it was in nurse review. I called the insurance company and they told me that wasn't so, that I was approved and the letters were all mailed out the same day (7/24). If they still had not received it, they could log into their website and use the reference number (she gave me) to pull up the letter and print it from there. I called the Dr's office back, and gave them the informatino along with the website and reference number. I called back yesterday, and was told they called the insurance company but had not received a call back, and asked if I could fax my letter to them. So as soon as I walked through the door when I got home, I dropped everything and faxed that sucker to them.

This morning I called to confirm they had recieved it. She said they had and that my file was on the coordinator's desk and I would get a call soon to start the scheduling of pre-op testing that was needed. I didn't think anything about not getting a call back. At about 3:50 p.m., my husband called. He had just walked in at home and said I needed to call the Dr's office before 4 p.m., but he had not written down the number. I found the number on the web through my phone (one would think I would have it memorized by now) and called. The receptionist answered and found my paperwork. I was scheduled for an endoscopy on 8/21 at 2 p.m. The file will now go to the nurse practitioner who will call me to schedule a date/time to go in and meet with her to go over the next steps, procedures, what to expect, 2-week liquid diet, etc. She is on vacation next week, so hopefully she will call me tomorrow. I made sure to let them know to use my cell as my primary number, so now we wait......

At least things are moving forward.