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Mounting frustrations...

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MrsWilson1212

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All of my doubts and fears are starting to be magnified by frustrations with the process and I am hoping today, after visiting with the surgeon, I will be able to get back on the positive road of thinking that I have drifted from about a month or so ago when the processes kinda stalled.

Yesterday I had the follow up appointment with the sleep study folks. I was told I would have to reschedule because I did not have a referral. Since I had received a letter from my insurance company saying it was approved my assumption was something had been submitted. I was told I would have to reschedule. As the office clerk checked the schedule and began to tell me I could not been seen until later in the month, I began to feel my frustration level rise and I asked if the information had been sent to the doctor because I really did not feel as if I needed to reschedule an appointment for them to tell me what they told me on the phone (I have mild sleep apnea which only seems to occur when sleeping on my back). I declined the rescheduling and will check today with my doctor to see if it is required to have the follow up to proceed because if that is the case, my date is going to be pushed out further becausre they were not able to schedule me until later in October. I also felt ready to scream when I called the surgeon's office to confirm my appointment for today and was told I was a new patient and need a referral...I have no idea who was confirming my appointment but her information was obviously wrong and she proceeded to treat me like I was the idiot.:tt1: I asked to speak to the office manager who had made my appointments, and despite my very odd name, she didnt seem to realize who I was (since we had met and spoken numerous times) She confimed my appointment but began to ask if I had taken tests and did things such as my psych appt because the information was not in my file. I realized the psych, still waiting for the confirmation that I was going to get additional counseling, had not submitted anything because she was waiting to hear from my counselor. Unfortunately because of the Jewish holiday, I wasn't able to make an appointment with her as soon as I would have liked but I see her this morning so hopefully she will touch base with the psych today so the paperwork can be submitted.

I have read posts from others who have been delayed because of the tests and those who have had to reschedule surgery dates because of some type of loop hole that sends them back to the beginning. I am not trying to let the continued delays discourage me from getting the surgery since I have invested so much time and money but when I spoke to the office manager weeks ago, she advised I would be getting my date scheduled today, and from the way it looks, I am very doubtful. So I tarry on...:huh2:

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All of my doubts and fears are starting to be magnified by frustrations with the process and I am hoping today, after visiting with the surgeon, I will be able to get back on the positive road of thinking that I have drifted from about a month or so ago when the processes kinda stalled.

Yesterday I had the follow up appointment with the sleep study folks. I was told I would have to reschedule because I did not have a referral. Since I had received a letter from my insurance company saying it was approved my assumption was something had been submitted. I was told I would have to reschedule. As the office clerk checked the schedule and began to tell me I could not been seen until later in the month, I began to feel my frustration level rise and I asked if the information had been sent to the doctor because I really did not feel as if I needed to reschedule an appointment for them to tell me what they told me on the phone (I have mild sleep apnea which only seems to occur when sleeping on my back). I declined the rescheduling and will check today with my doctor to see if it is required to have the follow up to proceed because if that is the case, my date is going to be pushed out further becausre they were not able to schedule me until later in October. I also felt ready to scream when I called the surgeon's office to confirm my appointment for today and was told I was a new patient and need a referral...I have no idea who was confirming my appointment but her information was obviously wrong and she proceeded to treat me like I was the idiot.:( I asked to speak to the office manager who had made my appointments, and despite my very odd name, she didnt seem to realize who I was (since we had met and spoken numerous times) She confimed my appointment but began to ask if I had taken tests and did things such as my psych appt because the information was not in my file. I realized the psych, still waiting for the confirmation that I was going to get additional counseling, had not submitted anything because she was waiting to hear from my counselor. Unfortunately because of the Jewish holiday, I wasn't able to make an appointment with her as soon as I would have liked but I see her this morning so hopefully she will touch base with the psych today so the paperwork can be submitted.

I have read posts from others who have been delayed because of the tests and those who have had to reschedule surgery dates because of some type of loop hole that sends them back to the beginning. I am not trying to let the continued delays discourage me from getting the surgery since I have invested so much time and money but when I spoke to the office manager weeks ago, she advised I would be getting my date scheduled today, and from the way it looks, I am very doubtful. So I tarry on...:tt1:

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