I am frustrated. i went to a weight loss seminar at the bariatric center at SkyRidge Medical Center in LoneTree (Denver), Colorado on August 20th. They had us leave our contact information and we were told we would be contacted to set up a consultation with Dr. Frank Chae. I wait a month. No call. I write a thread on this forum asking if anyone had waited that long. One person answered saying they thought he was out of town or something. So I call the office and leave a voicemail (my only option of course) asking to be contacted to set up an appointment. i wait another MONTH. NO CALL. I have left another message this morning, practically begging someone to just return my call.

My husband says I should just take my business elsewhere, but I'm under Cigna insurance and it's hard to find surgeons that are willling to work with me. I've had one office tell me they really didn't want to work with me if I had Cigna. I had been recommended (from this site) to see Dr. Chae because his office worked really well with Cigna.

Has anyone else dealt with Dr. Chae's office? Is this typical? Or should I just move on elsewhere?:thumbup:

Have you tried just going down to his office and talking to them and saying hey I went to a seminar I am ready to get this moving. Let's sit down and make me an appointment to come in. Tell them about the messages that you have left and ask them why they were not returned...Personally I would just march my chunky (refering to myself :thumbup:) butt over to his office and make myself an appointment...lol Good luck.

I was just part of Dr Snyder's seminar in Denver this past week, I heard people getting Cigna insurance info so I think he takes it.

I also like the suggestion of going down there if they don't call you, or keep calling. You know 'the squeaky wheel gets the grease'.

i went to a seminar on aug 12 in texas and just today i was able to set an appt to go in to see the nurse practitioner. it has been a long time for me too so i would have to agree with the others, go into the office and speak to someone. one thing i try to remember is that there are alot of us wanting to get this done so sometimes the staff can get a little busy. hang in there:thumbup:

Lap Band Rockies babe. Love this doctor. VERY methodical and they do call you back.

Lots of luck!

Thanks everyone for your advice. Luckily Dr. Chae's office contacted me last week after I left my very stern message. They are going to set me up for my consultation in January. Yay!:tongue:

YAY!!!!!!!!!!!!!!