So i have a few questions if anyone could help i would greatly appreciate it!

1st. i have UHC epo, my dr's office started my case with care coordination today and faxed all my info to them as well, how long does it take for UHC to be able to tell me if they got all the information that was faxed?

2nd. Once they have the info to the case manager, how long does it generally take to get an approval? I know by law they have 30 days but does it usually take that long? My dr's office stated they usually have a response in 7 to 14 days.

3rd. UHC only wanted my 5 year weight history and the dr's office sent that info along with my current weight, bmi and a list of my coborbidies in a letter, does anyone now if the letter from the physican will be helpful in obtaining the approval?

Thanks in advance! Nervously waiting:whatchutalkingabout

Hey there...I am waiting for a response as well. My insurance is also with UHC. My info was sent to them on the 13 and I started calling the 14. I was told today that my info was sent to an RN for approval.

I only had a 3 year weight history so I am hoping they accept that. Good lUck!!!

Thanks, i'm really hoping for a quick approval!

Hope you get good news soon, good luck to you!

I have UHC and it took about 7 business days for the office to hear from my insurance :Dancing_biggrin: My pcp wrote a letter to go with the surgeons letter and my history. good luck i hope you get approved!!!