BC/BS of IL. runaround
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Ok, I have been going through this for a little better than a year now and am sick to death of playing BC/BS of IL. games. I was denied the first time because they said my doctor wasn't specific enough in her notes about my 6 month diet and she didn't put her signature on a required 5 year history form - It had the letter head and was included in the packet of information, but it wasn't signed.
I went through another 6 months of dieting and my doctor writing a book every time I seen her and she signed the 5 year form only to submit everything (once again) on June 2nd and be told on June 18th that it's still sitting at BC/BS and "they" are not sure why it hasn't been forwarded to the review board. I called today to check to see where the file was at - A very nice and perky rep. says, "Wow, you've been doing this for over a year now." - I gritted my teeth and nicely said, "Yes I have, please check on things and let me know where my file is and if someone has deemed this procedure medically necessary, thanks." She put me on hold forever.... (I admit I took this as a positive sign) only to tell me, "Yes someone has it but they're on vacation until the end of the week." AHHHHH..... I am so frustrated!
Thanks for letting me vent once again.