People are just MISERABLE.
- Replies 30
- Views 2.7k
- Created
- Last Reply
Top Posters In This Topic
-
Daisalana 5 posts
-
Froggi 5 posts
-
anonemouse 4 posts
-
MacMadame 3 posts
I was working my part time job today and had my very first experience with customers blatantly attempting to steal. I mean, I've found the empty containers that they've left behind after pocketing stuff (Henkel knives and even air freshener, for Pete's sake), but I've never seen someone just out-right LIE to the staff and try to steal.
This lady came in with her two daughters about half an hour or so before we closed. Didn't think much of it, just thought it was a little odd that they were just sitting in our little furniture section and not browsing or anything, but I was busy and didn't have time to pay closer attention. The most significant thing about them was that the kids were some of the most destructive brats we've had in.
Well, about 5 minutes before we closed, I noticed that she had one of my coworkers running ragged, trying to get stuff for her. A dining table from the back room, stools, felt pads, etc. They get up to the register, and my manager comes up to me. Apparently, the lady was trying to return a $300 Calphalon knife block set and get credit for it to buy the stuff she'd picked out, and he wanted to make sure that she hadn't just picked them up (usually, people try to return something as soon as they come in, or at least tell us that they will be returning something). I honestly hadn't noticed, I was too busy doing other stuff and hadn't paid much attention to her. So, we go look at the knives. What do we see? A nice hole in the knife block display. The chick hadn't even bothered to move the boxes around to make it look like the shelf was full.
To make matters worse, once she was found out, the lady then tried to pay with an expired credit card, then tried to get a store card (declined, not surprising). Then, of course, she said she didn't have her checkbook on her and left, leaving the dining table, stools, knife set, etc. at the register for me to put back for her.
I'm pretty sure she got away with at least one Yankee candle, though. Before I knew what she was doing, I'd filled several holes in our candle display, one of which was a candle that she'd failed to buy (and I don't think the ladies right behind her in line had candles).