Skip to content
View in the app

A better way to browse. Learn more.

BariatricPal

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.
  • Appearance

Join BariatricPal free

  • Ask your own questions
  • Reply and follow topics
  • Message other members
  • No cost, no spam

My nightmare hospital experience this weekend

Hi everyone...I would just like to share what happened to me in hopes that nobody else has to go through it. I am humiliated still.

I started having problems eating and drinking on Thursday, and by Friday, I couldn't eat or drink at all. I was so nauseated. I left work early and called my surgeon, because I didn't know if something was wrong with the band. His nurse was concerned that I might be dehydrated, and she didn't want me throwing up, so she advised me to go to the ER. She said they would probably give me some IV fluids and send me home. I am leery of the ER, so I told her I didn't want to go. I was really weak anyway, and didn't want to drive. I told her I would wait until my husband got home and discuss it with him. She said that I shouldn't wait. I told her that I was going to wait anyway.

When hubby got home, I was basically lying in bed totally lethargic. I felt like my eyeballs were dry. I had no appetite and no interest in drinking. And now, I was in a lot of pain. We decided that I should go to the ER. I went, and they started an IV. They called my surgeon, and he said based on my bloodwork that I should be admitted. He ordered a CAT scan while I was still in the ER. I had the test done, and was given some IV pain meds and nausea meds, which helped me tremendously. I got moved to my room at 3am.

I was unable to sleep through the night. I was still hurting and felt like throwing up. I was moved to radiology where I met my surgeon at 1030am. He was apparently in a bad mood. I was really shocked because he was real abrupt and abrasive with me. He checked the placement of the band, and it was fine. He inserted the syringe to make sure there was no fluid in the band. He had numbed the area so that was okay, and there was no fluid to be found. He just said, "OK, I'm discharging you. Stay on liquids." I told him I couldn't stay on anything because I couldn't eat or drink. I kept trying to ask him what was wrong with me. I started to cry because I was afraid. He just said all of the tests he did were normal and that I should go home. I asked about a GI scan and he said he would not do that. He refused to listen to me cry about being in pain. He said he would prescribe some Protonix, which is like an antacid. I still tried to plead my case...and he just walked out on me while I was talking!! I couldn't believe it. I did a lot of research on doctors because it is important to me to have a doctor with a good bedside manner, and I was completely shocked by his sudden attitude change.

I cried all the way to my room. I begged the nurses to talk with him. They had witnessed that I was in pain. They said that they would talk with him and they left the room. A few minutes later he came back, and he was angry! I was crying a lot now, I told him that I was scared, and he was saying that there was nothing wrong with me. I tried to tell him I couldn't keep anything down. He said he just watched the contrast fluid go all the way into my stomach. I told him I felt sick and it wasn't going to stay down. I started to tell him again how awful I felt, and again, he just walked out of the room! I was sobbing. I didn't have anyone with me so I just sat there alone and cried.

The nurses came back and said they talked with him again and he said I could stay another night, but only with fluids and no meds. I asked how I was supposed to eat or drink? I couldn't put anything in my mouth. I started to feel sick from the contrast. The nurses said they would call him because I was so upset. I also demanded to see another doctor. I told them that I didn't feel well and I was not comfortable and I just wanted to know what was wrong with me. They said they would get their supervisor. I asked them if he didn't want to prescribe a narcotic, I was fine with that. I just needed something like Toradol that would go into the IV. I told them I didn't need Dilaudid or Morphine, just something for the pain that I didn't have to swallow.

This horrible, horrible woman came to my room. She was a supervisor of some sort that was on-call. She immediately started to tell me that I must have done something wrong, or eaten something to get myself sick. She starte to lecture me about the Lap-band. I told her I didn't need a lecture, that I wanted to see another doctor that could help me and I didn't bring her there for a lecture. She started to go on about me having psycho-social matters and that I needed to change my ways. I got VERY mad and told her that I didn't need her insinuation that this was in my head. I told her that I am an educated woman and they were treating me like some thug or junkie off the street looking for drugs. I told her that if I needed drugs that bad that I could ask a few people and get them on the street and it would be a lot cheaper than coming to the hospital. She laughed at me and told me she doubted it, which right there tipped me off that they really thought that I just wanted pain meds! I told her that I wasn't going to accept this type of treatment and I demanded to see a doctor. She told me to call my primary doctor to see what he said. I told her that he wasn't going to do anything since another doctor had me admitted. She said that if I wanted another doctor that's what I had to do and she, also, walked right out. I was distraught. I couldn't believe they were treating me like some drug addict. I called my primary doctor and the answering service said that they wouldn't even put the call through because I was in inpatient. I was just crying my eyes out. The nurses came back and tried to comfort me, then they left again. During the time they were gone, I got very ill. I had to go to the bathroom and throw up in the toilet. It was so painful. I had a lot of dry heaves because there was not much to throw up. I was so weak I couldn't get off of the floor. I called for the nurses and they had to help me up and back into the bed, where I continued throwing up. The nurses left again, and I while I was throwing up, I got a sudden, sharp, terrible pain in my right side. I literally screamed. I was screaming and screaming. I screamed for help and nobody came. I screamed for a doctor and nobody came. I screamed for anybody and nobody came. I thought I would pass out, but the pain was so intense all I could do was scream. Finally my door opened, and it was some techs. I guess it was three or four of them. THEY WERE LAUGHING AT ME. I begged them to get help and they just stood there and giggled. I was hurting, and embarrassed. I heard the intercom turn on in my room a minute later. I could hear whispers and giggles. I was completely mortified. I was asking for help and they were listening in on the intercom to laugh at me! Finally one of my nurses came back and asked me if I was okay?!?! I yelled at the top of my lungs, "GET ME A F***** DOCTOR!!!" She said that she tried and couldn't. I asked her to call my husband and please get me to the ER. I said something was terribly wrong and I needed to go to the ER. She just kind of looked at me and left. I was a mixture of crying, throwing up, and being humiliated and embarrassed.

After about 20 minutes, my nurses both came back. They said I was disturbing the other patients. I was just in disbelief. They had some liquid pain meds the doctor finally ordered. I said I couldn't take it because I couldn't keep anything down. They said if I needed the pain meds that was all the doctor would give and I had better try to take it. They also had some pills. I asked what it was and they told me it was Xanax. It was two pills that didn't look anything like Xanax that I would know. I told them I was not going to take the tranquilizer because I wanted a doctor and I wasn't going to let them drug me. They said I had to calm down and take the Xanax. I told them I didn't want it! They said nothing was going to happen and nobody would help me until I took it. I was finally so beat down and sick that I took it. It was a huge dose because it put me out for twelve hours.

I woke up feeling worse than before. I was so mortified that everyone who heard me suffering. I was embarrassed that I was taken for an addict off the street. I was distressed that I was still sick and not allowed to see a doctor. I said nothing to nobody when I woke up the next day. I was completely defeated. My doctor did not come to see me when I was discharged. The nurse apologized to me. I told her it was not her fault and I know that she did everything she could to get me help. She honestly felt bad for me.

I am still sick today. I have a lot of pain in my side. I don't have a gallbladder there anymore, but it seems to be lower than that, and I have a history of intestinal problems. I cannot believe that they wouldn't even get me checked out!

I talked to an attorney today. One thing that you have to understand about me is that I am a very passive person. I am non-agressive, very shy, and it is not like me to stand up for myself. I normally take the answer I am given and just live with it, even if I know I am right. I am certainly not a litigious person, but I feel very violated at this time.

I am too scared to see a doctor now. I am really afraid of going through this type of thing again. All of my doctors are based out of this particular hospital, so I am going to need to find another GI to have these tests done.

I am also dropping my surgeon. He is a great surgeon and I will not take that from him, but the way he treated me is unacceptable. I almost do not want to pay him, but I am not like that. Also, he works out of this hospital where I was treated so poorly. I have consulted Dr. Carter's office and they said that he would be happy to continue my after-care.

I do not know what the attorney will tell me once he reviews the notes. I do know this: if you are ever in a predicament where you do not feel that you are getting the care you need, tell someone. Get the highest person in the hospital involved. I read my patient rights, and it clearly said that I had the right to proper assessment and pain management! If the supervisor doesn't resolve your issue demand a transfer to the ER, and if they don't give it to you, discharge yourself and go the to ER. That's what I should have done, but instead, I took the tranquilizers they forced on me. I was too weak to get to the ER myself, anyway.

PLEASE don't let this happen to you. If you must be admitted into the hospital, KNOW YOUR RIGHTS! Read the book they give you, don't just throw it away! If you know that you are going to be admitted in advance, discuss pain management with your doctor, and find out what you should do if an emergency arises and he/she is not available.

I am still reeling from this. Please excuse this long post.

  • Replies 60
  • Views 8.9k
  • Created
  • Last Reply

Top Posters In This Topic

Most Popular Posts

  • 80s_chick
    80s_chick

    I appreciate your concern. It has been a terrible experience! I just hope by posting it others will not fall into the same thing that I did.

  • Sarah8714
    Sarah8714

    I would put a complaint into the Texas board of medical examiners. No patient should be treated that way. I would write a letter to the Hospital board and (cc) several other big wigs there. Even if

Featured Replies

  • Author

OMG. OMG. OMG.

I just read the thread regarding the passing of momtobbb...and her husband wanted to warn everyone of the symptoms she was experiencing. He said:

On the night of the 22nd of April my wife told me she thought she had an intestinal bug and she had some cramping on her left side. She said it was just mildly uncomfortable and she fell asleep. That next morning she said she wasn't feeling well and the cramping was about the same. she said she wanted to go home. (We were on vacation in New Hampshire) so I packed the truck and we went home. She had some diarrhea and she was throwing up about every 1/2 hour but so told me it wasn't too bad and she felt like she had a stomach bug

Those are virtually the same symptoms I have been experiencing. I do believe that I have gotten better since I am no longer vomiting, but because I am still having pain, I am going to find another doctor and be examined ASAP! Peter was so thoughtful to post this in his time of grief to make sure someone else could be spared this suffering. I had been hesitant to go back to the doctor but this has convinced me. I shall not waste any more time. I am going to call another band surgeon and get checked out. Thank God he posted this. I feel so terrible for him though. Wow.

My goodness, I can't IMAGINE being at the hospital and being treated like that. When my mom or someone goes in the hospital, we have a family rule that we don't leave them alone, we take off work and take shifts. It may not be as severe as what you experienced, but we all have to be so careful. Good luck and def. keep us posted!!!

Mrs. Flipflops you're so right-on there. It's a team effort when it comes to hospitals. I know things aren't always perfect and my daughter, 19, has her gastric bypass next Tuesday and I'm already trying to figure out how to be able to spend the night so I can be there to help her when she needs something.

My hospital experiences weren't always the most wonderful things but they were never nearly as bad as what the poster experienced. But I do know that if I can be there to help I would love to. I don't think I'm being over protective but maybe I am. This will be her first experience with major surgery and it can be scary.:ohmy:brandyII.

OMG. OMG. OMG.

I just read the thread regarding the passing of momtobbb...and her husband wanted to warn everyone of the symptoms she was experiencing. He said:

On the night of the 22nd of April my wife told me she thought she had an intestinal bug and she had some cramping on her left side. She said it was just mildly uncomfortable and she fell asleep. That next morning she said she wasn't feeling well and the cramping was about the same. she said she wanted to go home. (We were on vacation in New Hampshire) so I packed the truck and we went home. She had some diarrhea and she was throwing up about every 1/2 hour but so told me it wasn't too bad and she felt like she had a stomach bug

Those are virtually the same symptoms I have been experiencing. I do believe that I have gotten better since I am no longer vomiting, but because I am still having pain, I am going to find another doctor and be examined ASAP! Peter was so thoughtful to post this in his time of grief to make sure someone else could be spared this suffering. I had been hesitant to go back to the doctor but this has convinced me. I shall not waste any more time. I am going to call another band surgeon and get checked out. Thank God he posted this. I feel so terrible for him though. Wow.

Actually, I think Peter mentioned that they are thinking that cause of death was sepsis due to a step infection. That would have shown up pretty clearly on your bloodwork. Now if your lab values showed that you had a big infection, and then the doc wanted to send you home.....then you'd have a reason to sue!!

Plain,

Maybe it was a long time ago but I don't remember having blood work done prior to leaving the hospital. Maybe it's not a standard procedure that all surgeons/hospitals require.

Oh, sorry BII....I was directing that at 80's chick. She said in the OP that her doc ran some bloodwork and recommended hospitalization. Then (I think) she wrote they ran another battery of tests the next day, as well.

Oh, sorry BII....I was directing that at 80's chick. She said in the OP that her doc ran some bloodwork and recommended hospitalization. Then (I think) she wrote they ran another battery of tests the next day, as well.

Oops:mellow:

  • 3 weeks later...

Hey, I have been wondering has there been any resolution to all of this?

I would also share your story over on the section of this site that talks about doctors (you may have already done so).

Whatever you feel it should be anger - not humiliation. The nurses and staff should be humuliated by their actions - not you. You did nothing wrong.

Best of luck to you - hope it all works out.

socaldixigal, from reading this thread I'm a little confused as to why you think the the nurses should be humiliated by their actions? All the nurses attempted to do was advocate for their patient and offer as much support as possible, which is our job.

Also 80's chick, you should talk to the hospital ombudsman about your experience as that is what they are there for, maybe you can get some resolution for your awful time there.

When my mom or someone goes in the hospital, we have a family rule that we don't leave them alone, we take off work and take shifts.

I second that! We should all take a lesson from BrandyII's experience and keep someone with us at all times. My mom ended up in the hospital with an obstructed bowel a couple years ago and thank goodness my brother was with her to notice the hospital staff had forgotten to attach the vacuum-sucky-thing to the wall outlet...So she's laying there in pain with this plastic tube threaded through her nose down into her stomach doing absolutely nothing! It's infuriating! :(

Has anyone ever heard of a "patient advocate or representative?" From what I gather, it is someone who will look out for the patient's rights and quality of care while they are in hospital. Perhaps, if someone here has more information about this type of patient service, they will share it.

BrandII, I'm so sorry you had to go through that. It really ticks me off to think that in this day and age, and the amount of money that is spent in hospitals and on healthcare that we are still not guaranteed a high quality of care and caring. Even had you been a drug-seeking-addict, you were entitled to better treatment, medically and emotionally.

I just read this entire thread in disbelief . . . That a human being could treat another that way is infuriating, but it happens . . . .

When my 44 year-old sister was mis-diagnosed at MD Anderson in Houston and then dismissed as 'an unfortunate mistake' by the doctor who missed her cancer, a friend of mine (who is a doctor) suggested writing a letter to the CEO and the PATIENT ADVOCATE at the hospital. I did that and recieved a call from the doctor within 2 days. It didn't change anything, but at least I had the chance to tell him how our family felt about his negligence. My sister died less than two years later, and he is of course - still practicing.

To get any response from the hospital, you are going to have to make some noise. They usually respond to the threat of a lawsuit or the media.

  • Author

I just wanted to give an update about my new doctor. His name is Dr. Marsden. I wish I would have seen him to begin with!

I told him that I didn't want to take any credibility away from my previous surgeon, because I believe that he is a great doctor overall. I would probably still recommend him as far as surgical skills are concered. I just told my new doctor that I felt that my previous doctor blew me off when I had serious concerns. Dr. Marsden actually gave me an explanation for why I was having pain. He said that the type of band that I have always has a small amount of fluid in it. He said that a lot of the younger doctors seem to overlook that. He said that since I started having pain right about the time that I was eating solids that the band was probably too tight! I told him that the previous doctor actually tried to remove fluid. He said that it is likely that he probably didn't access the port correctly. He said it makes sense because the pain went away as the band became looser. I felt so happy to finally have an explanation for what I was going through! He is a wonderful doctor with many years of experience. I am very glad my friend recommended him to me. The message that I would like to get across to bandsters old and new is that if you are having problems and you know something is not right despite what you are being told...get a second opinion! It is your RIGHT. Do not let doctors or hospitals bully you. I will NEVER be put in that position again, and I hope that by sharing my story I might save someone from going thru what I went thru.

I just want to thank everyone for their support and encouragement thru this tough time for me. It really means a lot!

Join the conversation

You can post as a guest; create a free account to track replies, follow topics, and be part of the largest weight loss surgery community.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.