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Bounced Emails won't update



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Am getting this message in a brown box at the top of my screen: Emails that we send to you are being returned to us. If our emails continue to bounce, we will stop sending emails to you and require you to update your email address.

I have tried updating email address twice....to two alternate accounts...the box does not go away.

I have checked my blocked senders lists, and bariatricpal is not on it.

I seem to be getting post notifications and notification from the store just fine.

How do we fix this?

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On 5/29/2018 at 5:51 AM, Creekimp13 said:

Am getting this message in a brown box at the top of my screen: Emails that we send to you are being returned to us. If our emails continue to bounce, we will stop sending emails to you and require you to update your email address.

I have tried updating email address twice....to two alternate accounts...the box does not go away.

I have checked my blocked senders lists, and bariatricpal is not on it.

I seem to be getting post notifications and notification from the store just fine.

How do we fix this?

Hi there! We have resolved this issue for your account. Please let me know if it happens again or if you have any other problems.

Thanks for letting us know!

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Much appreciated:)

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