Help Alex and Group

[Frustr8 7,886]

I have been a cheerful happy contributor Suddenly at 8:30 am EDT this morning I received a message that Bariatric Pal can't be accessed. I attempted to uninstall and reinstall to no avail. I am @ frust8 and I want back in . I access you on a LG smartphone running on Verizon. HELP

[Ken S. 162]

@Frustr8 What’s the exact error you’re receiving at the moment?

[Frustr8 7,886]

32 minutes ago, Ken S. said:

@Frustr8 What’s the exact error you’re receiving at the moment?

unfortunately Bariatric Pal has stopped

[Frustr8 7,886]

What I do I do now

Edited April 13, 2018 by Frustr8
Missing words

[Frustr8 7,886]

46 minutes ago, Frustr8 said:

What I do I do now

[Frustr8 7,886]

FYI I also tried downloading on every cell phone I own and the same message Unfortunatly Bariatric Pal has stopped-if you have saw fit to terminate my involvement please have the decency to say so. I have tried on Samsung devices as well as LG. This is disturbing.

[Ken S. 162]

5 minutes ago, Frustr8 said:

FYI I also tried downloading on every cell phone I own and the same message Unfortunatly Bariatric Pal has stopped-if you have saw fit to terminate my involvement please have the decency to say so. I have tried on Samsung devices as well as LG. This is disturbing.

No one has terminated you from BariatricPal. There is clearly a technical issue going on here, and we certainly want to get this resolved for you.

What version of the app are you downloading and attempting to run?

[Frustr8 7,886]

1 minute ago, Ken S. said:

No one has terminated you from BariatricPal. There is clearly a technical issue going on here, and we certainly want to get this resolved for you.

What version of the app are you downloading and attempting to run?

Android lollipop,it was originally gotten off of Google play store. I do also own marshmallow and nougut devices if you think lollipop is too low grade. I just want back in!

[Frustr8 7,886]

I usually work off of WiFi linked to Centrum, yeah the same lovely persons @ proudgrammy has so much trouble with. Different state but,the modus seems the same. Hence my pen name frust8. Help help help!😞

[Frustr8 7,886]

I mean Spectrum I loved them better when they were TimeWarner, Kathy(proudgrammy) did too!

[Ken S. 162]

29 minutes ago, Frustr8 said:

Android lollipop,it was originally gotten off of Google play store. I do also own marshmallow and nougut devices if you think lollipop is too low grade. I just want back in!

I'm referring to the version of the BariatricPal App, but the Android version could be useful too - thanks for that.

For the BariatricPal version, you can go to Settings -> applications -> manage applications and then tap on BariatricPal, it should show you the version.

[Frustr8 7,886]

53.2.4. Does that help, there haven't been any updates listed recently

[Ken S. 162]

29 minutes ago, Frustr8 said:

53.2.4. Does that help, there haven't been any updates listed recently

Yup - looking into this and will let you know what I find as soon as possible.

[Frustr8 7,886]

4 hours ago, Ken S. said:

Yup - looking into this and will let you know what I find as soon as possible.

Ken I opened the beta version now I've tried signing,in. With e mail and user name using,only password I remember, it,won't accept it, is too short. Should i,make a new one up or what?

[Ken S. 162]

6 minutes ago, Frustr8 said:

Ken I opened the beta version now I've tried signing,in. With e mail and user name using,only password I remember, it,won't accept it, is too short. Should i,make a new one up or what?

If you'd like, I can go ahead and generate a random password for you and send it to you via the same e-mail I sent notifying you that you should try out the Beta version - does that sound good?