SO FRUSTRATED!
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So Cigna approved me today for my surgery on Tuesday!!! My representative at the surgeons office said the doctors didn't even talk. She ironed everything out the the med director herself! I am sooooo
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Thanks for your reply Valentina! Yeah that's what the surgeon said, he was like I'll call them if I have to... he was more helpful than his staff! Unbelievable. If I wasn't so close to getting this
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I have Cigna as well and as of today I have been denied twice. My procedure is set for the 23rd and I have been on pins and needles waiting for a response for the second denial. The lady at the surg
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Hello,
I'm new to the forum world so bear with me. Any who, I went to my surgeons office for my pre-op and to get a surgery date. This company is soooooo unorganized! I was done with diet & nutrition last month... They dropped the ball with my insurance as far as updating it even though I kept telling them as of Jan 1st I had new insurance. Well, same company but now I have out of network coverage. Anywho they switched me surgeons and come to find out the soonest they have for surgery is March 14th* if a patient cancells, OR March 31st. Grrrrrrrrrrrrrr!!!!!!!!!!! This is ridiculous. I was done with my check list on the 5th of this month. My surgeon said he has an opening on Tuesday, yes that's 4 business days away... BUT I don't have my insurance approval yet. They just barely submitted TODAY. I'm so irritated. Anyone have experience with Cigna open access plan? I know we all hear the basic 5 - 10 business days with a max of 30 days to respond but I need to know does it really take this long?!