Anthem BlueCross
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Hi!
My name is Brittany and my husband Michael and I are doing the sleeve surgery together. We live up here in California, right along the border of Cali and Oregon. We've been going to Southern Oregon Bariatric center since we decided to do this surgery last November. Our first appointment was 3 days before Christmas on December 22nd and that got everything put into motion. Our insurance is going to pay 90/10. Today we went in for my husband to meet the surgeon as his surgery was looking like it was going to be early next month. BOY WERE WE WRONG. Upon preauthorized approval, we were told that Anthem no longer works with that specific center in Oregon and we can only be authorized to have our surgeries in California. Now this wouldn't have been a problem for us if they had told us at the beginning and we weren't already 95% of the way done with our insurance requirements. The big problem is travel for us now. We were approved to go to UCSF in San Francisco but that's almost 6 hours south of us (we're in the middle of nowhere, I told you). Has anyone had this problem? This was a huge setback to us, now we have to take the time off of work to travel down there and make sure our appointments can be all at once.
Has anyone even had this problem with Blue Cross not accepting an accredited facility?