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Frustrated

Ughhhh I call my doctors office they say they sent out my papers to my ins on the 9th and the ins said they don't have any papers.....

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I just went through this. If the papers were faxed there is an electronic receipt. They have 30 days which they can approve or deny. My insurance took 29 of the days to approve. Both the patient care coordinator and we were calling and just getting the run around. We documented every call so the next time we callec and they said they had no record , , we read ours. Sudflenky they woukd find the paoer work. A call to customer servive was helpful. Hang in there .

  • Author

I called this morning and she told me she sent it out on the 9th and before I called the doctors I called ins and they told me they had nothing

  • Author

It's so frustrating we do our part in a timely manner and they seem to drag out theirs

I would guess we have the same carrier of insurance. Waiting is the hardest. If you meet all the criteria it will pass through. Try to think of something else. I took on a huge sewing project during my wait so some days flew by.

In my experience, you need to stay on top of your doctors team. They have a lot of patients and at this time of year, everyone is trying to get their surgery in before the end of the year (insurance deductibles). The squeaky wheel gets the grease....

It took one of my dr's 4 weeks to get my report in. When it came to getting paid tho they had to have my credit card on file and charged my card before my visit. $250.00. So I know how you feel! Finally all my paperwork is turned in and waiting on approval.

  • Author

Waiting is the worst part ???? it's definitely got me on edge..should u call ins again today....when I called yesterday they said they hadn't received the paperwork but my doc said they sent it on the 9 th

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