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Boiling Inside! Incompetence runneth over! Beware!

I'm trying to get a hold of my emotions while at work so I need to get this out...

At my 6th and final appointment back in January, I was told my Nut went into labor and there was no coverage for her and i could wait until they get someone and train her or go to another facility. (NO COVERAGE THO, REALLY?) Waiting at this point was not an option and me, not being from MD, didnt have a clue where the options were located but they all were too far since I dont drive so my best choice was Kaiser-Capitol Hill since they were right on the property of Union Station so I was able to take the MARC train from my house directly there. FINE.

Then, I go to this Nutritionist and she is the slowest, long winded, flighty, scatterbrained, airhead-ish, person I have ever encountered at a Dr's office. She zones out while she talks, she asked the same questions over and over, every answer I gave was never even documented..30 minute appt was actually 2 hours long! FOR NOTHING!!

At this time, with all the stress, my weight continued to fluctuate so now, I don't meet the weight requirement which for Baltimore, MD, you just need to be AT or BELOW your initial weigh in. So she keeps rescheduling and when I finally did meet the requirement, she would reschedule for some reason so now, 8 months in this 6 months program, I meet the requirement, I traveled to DC from Maryland and she says at 1:30p that if I brought all my paperwork from the beginning of this process than we could submit my paper work at the 3pm OWG meeting...grrr that burned me up because she never told me to bring anything, she just said I had to show up for the final weigh in.

So she says dont worry, take this submission summary and navigate your chart and personal paperwork and answer all the questions except the last one cuz that's for me. She says she will call Monday and i will give her the answers and we can submit while Im on the phone...so I give her my NEW cell number, I see her write it on the outside of my chart on a sticky, she even read it back to me twice and yet, she calls the old cell number all day she claims and later leaves me a message at work (On my day off) saying she wasn't going to play phone tag with me and that she was going to submit what she has and if it gets denied next week then we can redo the submission process. WTH, if they met last week while i was in the office, that means we had 2 weeks to complete the paperwork and send the correct info.....NOW, i have to wait to weeks to be denied, then redo it all and wait another 2 weeks for approval???

Then she got nasty with me, like she's doing me some kind of favor. Gonna say if I paid my phone bill we wouldn't have this problem....WTH, I have a brand new phone and number, she must have forgot that too...grrrrrr, this lady is rubbing me all the wrong ways but i dont wanna go back to my home office since the new girl is still training...sorry boo, you cant touch my folder!! So now she has officially submitted my papers on MONDAY, so I have no choice, I will wait, pray and have faith that her 8 years as a Nutritionist works on my behalf. I need this to be over ASAP, I'm getting worn out and the work hasnt even really begun.

I feel a lil better I guess...just didnt wanna cry at work...smh!

P. S. If you wanna know what info needs to be submitted, I will attach the form for BALTIMORE, MD. Good luck BP fam!!

20140319104905881.pdf

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  • Maybe she's been taking trips out here(Denver, CO) to the "Weed Barn"?

  • I have nothing but compassion for you. What and ordeal! As the poster said above, maybe turning it around and trying to get her to work with you would be a good idea. Obviously the situation sucks. I

  • Thanks guys, you all make valid points. I never let the Nut know how upset/confused I was because I know when u have to work with someone, you want it to be amicable. I just was so infuriated at her r

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Keep your head in the game. Appease her every whim and whilst doing so, document EVERYTHING she has or hasn't done, has or hasn't said and the times and dates she did or didn't do them. The full nine yards.

As soon as you get what you need, you write a deposition to the complaints department. In fact, I would go so far as to assert that if there are more people less 'together' than you, charged to be under her care, that you personally fear for their safety as she's clearly not fit for purpose (I would mention that she appears high) and grossly unprofessional.

You had me at 'shoulda paid your phone bill'. I'dve hit the freakin' roof at that.

But as has been stated. Hold your counsel until such time as you can let rip.

My sympathies are with you.

Thanks so much, this is exactly what I plan to do! I'm trying to just hold my tongue until the timing permits. Now I'm just sitting waiting for my denial but i hope some prayers went up for an approval!! Thanks again..

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