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Waiting on Aetna

So My surgery will be at Cleveland Clinic, is started the 6 month monitor required by my insurance in April and submitted on sept 20. I still have not heard anything and were at one month. Should I be calling or remain patient? Just very excited.

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Call your surgeon's insurance administrator and the insurance company. You have to stay on top of this. Call every couple of days as necessary. Take names, dates, phone numbers and good notes. Turn around is usually about 2 weeks. Good luck!

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Call your surgeon's insurance administrator and the insurance company. You have to stay on top of this. Call every couple of days as necessary. Take names' date=' dates, phone numbers and good notes. Turn around is usually about 2 weeks. Good luck![/quote']

Thanks I did call once 2 weeks ago and the Dr hadn't even signed off on my request yet. A little frustrating when I made all my appts on time just would like to know what's going on.

What is going on is a bunch of lazy staffers not doing their jobs in a timely manner. You need to ride herd on them, every day if necessary.

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