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My coverage with Cigna indicates that I only need to do the weight loss management program with my PCP for a minimum of 3 months. My surgeon's office submitted my paperwork to Cigna last month and they denied me on the fact that I supposedly only did 2 months of doctor supervised weight management. Here is the kicker... I actually did 5 months as I thought it required 6 months instead of the three. I am so frustrated right now about this because it's just stupid! My surgeon's office thinks we have a new person in Cigna and that they are counting the first visit as the "initial visit" which then means you have to go 4 months instead of 3. Of course in my situation that shouldn't matter as I went 5. What really frustrates me is the only good time I have to do the surgery is in August, otherwise other people are going to have to adjust their schedules for me to miss work. Hoping that this gets resolved quickly so we can still be on schedule.
All I can say is GRRRRR