Had a horrible experience with the PA and Dr. Strickland not returning my calls over 2 weeks. Perhaps it would be good for this office to have a system to submit e-mail questions.

OMG...they are my docs, too, and I hate them all!!!! You will have to call and make an actual appt to talk to him, you will NEVER get a callback, trust me!!!!

Mimi

I went to their seminar and thought about it, but decided to stay here in greenville. I'm trying to get some bandsters together but I believe that people dont want others to know and thats why I have no response. I feel the same in a way, but i need some near by friends for support who have been through it too.

I am not quite as negative about them as I was a long time ago when I posted. Are you already banded?

Maybe things work differently over there, of course, but I've actually never called a surgeon or specialst doctor outside of an actual emergency. If I need to see them to discuss something I make an appointment and go in, and that's what would be expected here. They're not going to talk to you on the phone for free, that's not how they make money. It just seems to me to be a really strange thing to do, but like I said, that may be a cultural thing?

Its certainly not the norm here. I guess if you rang with a medical question, you'd get a call back when they'd finished seeing patients that are paying $150 for their 15 minute consultation.

The PA is another matter. All administrative enquiries you have every right to expect to be dealt with at their earliest convenience just as you expect all correspondence to be timely and accounts to be up to date.

This is such a shame, I get to talk to someone WHENEVER I call which has always been within office hours. The doc, the dietician, the nurse all say call if you have any questions. I am so sorry you have experienced this.

@ mimilou, yes I am banded now. As a matter of fact, it's been 2 1/2 yrs and I'm very disappointed. but mostly with myself. only lost 50lbs but I swear to do better...any words of encouragement anyone? My new plan now is to go to the gym early before work. That means getting there at 6:00am.

I so agree BIG TIME!!!!!

Mimi