Hi Ladies. As you may see, I'm rather new but am very frustrated and need to hear that I'm not all alone out here!

Okay here goes.......

My husband and I started researching the lap-band last Spring and over the summer decided that it was going to be a good thing for me. I had my first appointment w/ the doctors office in late August/early September and they filed w/ my insurance company. I got a letter sometime in October requesting a psyc and nutritional evaluation for the insurance company. I made the found the right people, made the appointments, got the evaluations and faxed them to the dr.'s office. They sent them into insurance. On November 15th I received my approval letter from my insurance company!!!!! YEAH!!!!

Now for the issues.........

Since November 15th, I have not been able to get an appointment to see the surgeon or set anything up for a date for surgery. I figured okay, it was due to the Thanksgiving holiday or something. I called the office three times and was told "the person who schedules will call you.....". No calls for three weeks. I call again and am still being given the 'run around' by the office staff saying that the person that I need to talk to is 'busy/not at his desk/not in yet/gone for the day/not making appointments till Thursday' and all the 'excuses' I could ever imagine.

My ?????????

Is this a 'normal' thing to have happen or should I be concerned about this doctors office???? Naturally I researched them and think they are excellent, but so far their 'bedside manner' leaves a lot to be desired!

Again, I'm new so be gentle! lol! This could just be the anticipation and the waiting making me seem a tad unreasonable! Thanks in advance for your advice!

Hugs, Sherry

Sleep well and know that you made the right decision! As I stated before, I wouldn't go to a surgeon who treated patients this way BEFORE surgery. You peace of mind, surgery and aftercare are what's important. Shawn