Going on 2nd Cigna Appeal

I've been trying to do this for almost two years. I've done the 6 month recommended diet but I missed a month (not consecutive) so I was denied. Now I am going through an appeal process -- first one was denied by Cigna. I also had a bad psychologist who kept asking me if I was currently eating like I had the band - duh..how can I when I don't know exactly how it's going to feel and I told her I was months away from actually getting it -- so she didn't write a favorable report for me - saying I wasn't "ready" because I hadn't already changed my eating habits. So Cigna didn't want to approve me based on that.

I am a 34 BMI, HBP, (2 meds) cholesterol meds, Type II diabetes (on high dose meds)...so I am a good candidate and my doctor thinks so as well.

I'm so pissed at Cigna - also had issues with them for other family members. Anyone else going through Cigna hell?