EMR83

I had already done my 6 month nut visits, the psych, the EKG, Chest X-Ray, H Pylori. The coordinator said the only thing left was a clearance from a pulmonologist because I have sleep Apnea.
Since I received the approval today, I will find out anything else on my visit on Wednesday.

I just got my date - September 4th!! Holy cow things are moving fast now!!!

I had better luck through e-mail. I also had called my insurance company directly and they were very helpful (Blue Cross Blue Shield). Good luck!

I would call Cigna, they have records of where they are in the process. I know I had a little trouble getting people to get back to me. It's very frustrating, but I'm sure they're incredibly busy too. If you have been calling for more than a week or two, I would think about seeing if there is another person in the office that you can contact. It will eventually go through, hang in there!

Yep..same problem here called her today to find out if my info was sent in and went straight to voicemail so i called cigna and found out that i was denied called my coordinator back and went straight to voicemail again with a message she will return phone calls after 24 hours well i dont want to wait 24 hours i want to know now and why cigna is saying they are not a contracted bariatric center of excellence when they are and cigna didn't even finish looking at my file....I mean did she forget to submit a paper or info stateing this or what but im going to keep calling and leaving messages until she calls me back and gives me answers or i will go up in person if i have to and talk to someone i mean come on i didn't spend all this time and money just to be left in the dark and when was she going to let me know i was denied??
So yes call cigna and tell them you want to find out the status..they can tell you if they receive anything so at least you will know where you stand....good luck

I called Cigna, to check up on the doctor's office numerous times. That's how I found out they lied about submitting my paperwork.

I can reach her, but she's VERY busy. I'd call Cigna and ask them directly if they have everything they need.