Insurance Company Lost Paperwork!
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I sometimes think insurance companies do things in hopes that you give up. My wife and I are trying to do this together. I have been approved. She has not.
First off, our information was submitted early Feb. We thought there was a 30 day waiting period before a decision would be made. Wrong. They wanted 45 working days!
We did everything right. I called and verified they received the paperwork and followed up each week. I confirmed the due dates that an answer would have to be given. For what ever reason, my approval came early. Nothing on my wife. When I called them back up and asked them about her, they said they had no paperwork on her at all. Impossible! They had been verifying all this time 2 different receive dates of when each of our paperwork arrived but now nothing.
They now had to contact the doctors office and resubmit her information. They put a "rush" on the decision process and apoligized to us. Said it would take another 14 days to make a decision.
They just keep stringing us along.