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what the heck

So I am not very far in this whole process. The only thing I have done is the the consultation and the pschy evaluation. Anyway I received a statement from my insurance (BCBS Federal IL) saying they paid my consultation in full. Then a few days later I received a letter from they hospital saying I needed to pay for the consultaion. I asked my husband what he did with the paper from the insurance and he said he THREW IT AWAY! Sooo today we get another letter from the insurance saying they don't cover the consultaion. I am going to call first thing in the morning but I have no idea what is going on.

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Try not to worry, you may need to update BCBS with some minor info, things cross in the mail sometimes, hopefully it is something simple. If you don't have the letter just call with the date of service and name of the provider and they will look it up for you. Hope all goes well for you.

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