So I call about every single day to BCBS AL to find out my status on my surgery , and was told on Nov 24th that my MD office had not sent in my sleep study(which is what will get me approved b/c I have a RDI of 53 ) and that is all they are waiting on. Soooo I called my doctors office today to ask when was my sleep study sent and guess I have to wait for a call back........ I'm so frustrated, my insurance changes on Jan 1st. Why do I feel so overwhelmed right now all I want to do is cry!

@@Chelle Bean - I would go to the doctors office.

I did on Nov 18th , I guess I will have to go again tomorrow am before I come to work. I have taken so much time off from work for MD appointments and jumped through hoops. Is it really this hard for everyone else or am I the exception?

I am really assertive when it comes to this stuff. I would march into that docs office, ask for my records and tell them you need them immediately as you are switching docs. That is how I would do it, not saying that is what you should do. Most of the time, I have been a nurse over 30 years and have dealt with countless doctors offices and staff, and it is so frustrating, as the staff are not medical professionals, young and do not understand in the least what we are going through. That might be unfair to say and a general statement, but it goes for about 90% of the offices I have dealt with. Good luck and go get em.

@@sbg224 I also work in the health care field and have for over 13years. If there was another MD around here I would do what you said but the closest is 3 to 4 hours away. Thanks for listening just need to vent I suppose.

It stinks that this happened to you. I have had some issues with the surgeons office as well. I kept on them constantly. I also made sure I had copies of all the information they had.

Good luck and let us know how things turn out.

I got my approval today I am sure yours is coming any day now!

If it helps my docs office resubmitted to BCBS OH this morning and approval came in a few hours so it will happen! (She said it would take a few days)

Thank you so much! I know my husband gets tired of hearing me complain about all this stuff. So happy there is a place where others are going through or have gone through the same situations! Congrats @@Leesa926, and @@Tobeornottobe I have a 3 ring binder where I have marked off all my office visits and what they have asked of me, but I don't have copies of everything. Maybe I should ask for a copy.

Any word yet?

bcbs told me it was still under review today and that I didn't need to call everyday! lol I guess they're getting tired of me:(

I used another excuse then said oh by the way.... lol

I was approved today!~

Congrats!

Yeah!!!!

Yayyy.. Congratulations!

How long total did it take you to get an answer? My surgeon apparently submitted Wednesday of last week, and I haven't heard anything yet. I sent an email through BCBS fep website minds to see if they even received it. Still no answer. If I wanted to call would I just call the customer service number or what? I'm so impatient and I want this surgery before the end of the year since I have paid my deductible, but I am cutting it so close!!

*monday not minds