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Insurance Frustration...

I am convinced my insurance stinks. I just called and spoke with a rep who told me my was received on the 28th but not filed until the 4th. She went on to say that it looks like everyone is looking at it, but it's just sitting there with nothing being done. She's having it re routed to the Medical Review Unit as it shows it was in pre- determination but nothing done with it. No idea of time frame now.

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