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Approval question

Hi all! I spoke with my surgeons office today, they called to be sure I am on track and see if I needed any help.

I have Cigna which requires 3 month nutrition visits. My last one is scheduled for April 10th. The woman at the surgeons office said that if I completed all my tests before that I can set my date for as soon as April 13th!!!! I thought I needed approval before setting the date?

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