Discouraged!
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Hello all, needing to vent some frustrations I'm having during this journey. I have BCBS IL and they are doing everything imaginable to deny my surgery. It first started when my insurance coordinator tried to verify that I had the benefit. It took four calls for them to tell her yes. Then it took 2 weeks to pre-authorize my psych eval. Now after I've completed all required pre-op appointments, they are back to saying I don't have the benefit in my policy. A couple phone calls later, they again say I have it but they denied me cause I didn't complete required appointments. . . Although I have. This is so frustrating and I'm about to give up! Has anyone else had to deal with anything like this?