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so upset!

So I called my scheduler/ coordinator to make sure she had everything she needed to send in for pre authorization. She said yes I will send everything in by the end of the day. That was Monday July 1st. I talked to my insurance company today and low and behold NOTHING has been sent in from them.... I get people are busy and she may have put it off. But then she had Tuesday and Wednesday. And of course they are closed today... So hopefully Monday I can get some answers from someone... Sorry for the rant I am just super irritated. My insurance has 14 days to make a decision and my pre op appt is the 18th. Well why would I go to that if I haven't been approved.. Grrr

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Try to relax. They are probably experienced dealing with your insurance and feel confident that they will get you approved in time. I totally get your frustration though!

I had all my preop stuff, including hospital before I was approved. I think my approval came in 5 days before surgery. Dr said if approval didn't come I could cancel and preop is good for 30 days.

Alot of things were screwed up because of the 4th. I'm in the middle of waiting to be cleared from the psychologist and he's waiting on a letter from my therapist and she couldn't send it out till today. And she got the letter last Friday.

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Honestly I just feel that if you are going to do something you should. If she would have said they will have it by the beginning of next week I would have said awesome! But I just feel like people lack honesty in some areas just to try to please a person... Its been a long week and an emotional one. I'm trying to stay on this stupid diet and I'm frustrated. Thanks for the input. I am sure it was a mix up... Or she just forgot or got too busy

Or did she possibly mail it? My coordinator says they are starting to mail things since too many pieces were getting "lost" including my nut report 3 times.

Just a thought.

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