So my doctors office faxed in my stuff for pre approval about 2 weeks ago. I began calling Friday to see if they had approved it or not yet. They swore they hadn't received anything. Repeated that Monday, Tuesday, and today...still nothing. So I called the doctors office and they said they'd re-send, but call Cigna and get them to check the "fax cube." I did and guess what, it was there the whole time! They still say it'll be another 5+ business days before getting a response.

My doctor submitted to Cigna earlier this week. All paperwork followed their policy. We will see!

Thanks Kami!

Good luck CCarter!