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UHC Choice Plus- Administaff no Morbid Obeasity Services

Okay, I am so frustrated. Today I had a big let down. I called my insurance company's Bariatric Resource Center to find out that Morbid Obeasity surgey or programs were not covered under my benefits... This was a huge let down only after feeling euphoria on Wed. when my PCP said that he would refer to a bariatric surgeon and that I was a good candidate for the procedure...

Can anyone help me? Please! This surgery is of most importance, but I just cannot afford to pay for it out of pocket.

Danielle:ohmy:

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I don't want to get your hope up. But are you sure they won't cover it? I have United Health Care Choice Plus and I just got my insurance approval today!!! Have you tried logging onto your insurance website and looking it up? I know all plans are different, but my surgeon specifically said during our seminar that United Health Care was the only insurance that he knew of that is covering gastric sleeve surgery.

Sending up prayers that the information you received is not correct. Good Luck and let us know how it goes.

Danielle,

Unfortunately the different UHC plans vary quite a bit on what is covered and the requirements for surgery. It really all comes down to what your employer wrote into their policies. I agree that you should log on to myuhc.com, get registered, and then check your benefits under special services/coverage. Although the BRS people seem to give good info, the phone reps are not always reliable. Check your policy online before giving up on this avenue. Good luck!

I'm so sorry, go to website and if it's still not covered, contact your Human Resouce dept and ask them why it's not covered, maybe they can add it or consider a no interest loan. Carla

  • 2 weeks later...

Hi Danielle, I'm a representative from Administaff. I’d like to suggest that you reach out to our Contact Center at 866.715.3552 to speak to a benefits specialist to review the concern regarding your claim. Thank you.

Danielle,

Please let me know what you find out. I have UHC Choice Plus as well and when I called they said it was not covered for me either. The girl on the phone suggested I appeal it but I'm not sure it's even possible to appeal if it was never covered in the first place. I'm curious to know what you find out. <fingers crossed>

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