So my doctor has been out of the office since the day after she told me she was submitting my paperwork to Cigna. She won't be back for another 4 days. Can I call Cigna and ask if referral was submitted? The referral nurse at my doctors office has not gotten back to me yet!!!

So my doctor has been out of the office since the day after she told me she was submitting my paperwork to Cigna. She won't be back for another 4 days. Can I call Cigna and ask if referral was submitted? The referral nurse at my doctors office has not gotten back to me yet!!!

You are the subscriber to a service. You absolutely have the right and I encourage it. It holds everyone's hands to the fire.

You must be your own advocate through any process involving your health. This is no different.

Yes you can, as stated above you are the subscriber and have right to your own info.