About a month and a half after I received a letter and phone call informing me that my surgery was approved and that I just had to wait for the specific doctor to be approved, I received yesterday's call telling me they made a mistake.
Federal BC/BS won't cover lap band but they'll cover the regular gastric bypass surgery.
DH asked what would have happened if I'd already had the surgery...and the rep said we would have had a big problem.
(sigh)
Supposedly, I can write a letter of protest. Think there's any hope?
Got a fun phone call yesterday...
About a month and a half after I received a letter and phone call informing me that my surgery was approved and that I just had to wait for the specific doctor to be approved, I received yesterday's call telling me they made a mistake.
Federal BC/BS won't cover lap band but they'll cover the regular gastric bypass surgery.
DH asked what would have happened if I'd already had the surgery...and the rep said we would have had a big problem.
(sigh)
Supposedly, I can write a letter of protest. Think there's any hope?