Need Dr. Advice...

Hello everyone! I am thinking of getting the lap band procedure done, but I’m having a hard time trusting a doctor. I was scheduled to have the surgery on December 18 with Dr. Michael Feiz but haven't gotten the best pre-op support from his staff to make me certain that these are the people to go with. At first I was being helped by one of his assistants Marissa who assured me that the process would be smooth. But after finding out that my surgery would have to be done at the hospital as required by my insurance my file was transferred to another person who gave me little to no help. I had to constantly call, in order to remain informed on what was going on with the process. I have read a lot of good things about Dr. Feiz and he appears to be a very qualified surgeon, but I have to say I’m disappointed with his staff. Can anyone give me some advice of where to go?