Oh shesh, AETNA, I have seriously had run-ins with this insurance company for years. They even denied my husbands claim when he had a heart attack while away on vacation! Now how can they deny that?! Of course we were "out of network" we were "out of country!" :cursing:
What I did realize with Aetna and that experience was that if I called every day, got names of everyone I spoke with and stayed on them, they finally approved our hospital bills. It did take some tenacity though!
I'm haven't submitted anything to Aetna yet for my Lap-Band, but I'm sure it will be a huuuuge run around.
Hang on and remember why your going through this whole thing. It's a gift of life!