Hi Caren, I am also new and going through the True Results clinic though with a different doctor. Yes the insurance process is a real pain in the ***. However, I have been approved by insurance but am finding the paper flow to be stalled at the clinic. Left hand doesn't know what the right hand is doing and so forth. :cursing:I'm EAGERLY awaiting a surgery date, but can't seem to get things to budge. In the meantime, I've just started my pre-op diet yesterday so I'll be ready. How did the office staff work for you? Who was your lap-band advocate?
Betsy